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Enhanced Ticketing System with Embedded Slots for Dynamic Pricing and Availability
Objective: Introduce an advanced feature that integrates ticket types with customizable time slots, enabling event organizers to apply dynamic pricing and manage availability with greater precision. This system is designed to accommodate varying demand patterns, such as day of the week, time of day, and special events, facilitating easy management and customization to align with the unique needs of different events. Enhanced Capabilities: Weekday vs. Weekend Pricing: Differentiate pricing between weekdays and weekends to leverage demand variability, encouraging higher attendance during traditionally slower periods. Peak vs. Off-Peak Hours: Establish pricing tiers for time slots, applying lower rates for off-peak hours to optimize venue capacity and attendee distribution. Special Event Pricing: Allow for the configuration of unique pricing for holidays, festivals, or exclusive events, addressing the surge in demand or offering premium experiences. Flexible Date Tickets: Introduce tickets that offer flexibility in attendance dates, catering to varying customer needs and enhancing ticket appeal. Slot-Specific Customization: Enable customization of ticket features per slot, including exclusive experiences or added benefits, to enrich the event experience and add value. Flexible Ticket Bundling: Support the creation of ticket packages across multiple events or dates, incentivizing prolonged engagement through discounts or special access benefits. Dynamic Capacity Management: Implement a system to adjust ticket availability for each slot in real-time, based on demand, historical trends, or event-specific factors, aiding in effective crowd management and improving the attendee experience.
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Performance Optimization Needed for Real-Time Attendance Management
During the management of high-volume events through our venue, the current attendance management system deployed via the Mereka platform is falling short of expectations in providing real-time, efficient attendee check-ins. Specifically, we face substantial delays and performance lags, particularly noticeable when processing the entry of large groups. An example scenario involves handling a queue of approximately 20 attendees at the door, where the system’s sluggish response significantly hampers our ability to clear these queues swiftly. This inefficiency is not aligned with the fast-paced nature of our event operations, which demand the quick and seamless processing of large crowds. To address these challenges, we urgently require a comprehensive optimization of the attendance management system. The core of this optimization must focus on ensuring the system's capability to instantaneously load and process data in real-time. A key aspect of this upgrade should include the system’s ability to facilitate simultaneous check-ins by multiple staff members, especially during peak entry times, without encountering any reduction in performance, delays in data processing, or the need for page reloads. Implementing such enhancements improves the overall user experience for both our staff and attendees but also ensures operational efficiency and quality service delivery during our events. The ability to swiftly manage queues and process attendees into the event without delay is essential for maintaining the high standards expected by our attendees We urge the Mereka team to prioritize this request and implement the necessary system enhancements to meet the demands of high-volume event management effectively.
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under review
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