RBAC simply means Role-Based Access Control and defines a user's access to certain features based on their assigned roles. Which means, you can now give the team members of your Hub different permissions aligned with their actual roles within your organization!
Below are the roles currently available on Mereka Connect:
👑
Hub Owner
- one owner to rule them all. This is the user who created the Hub, and they're the one and only.
👨‍💻
Admin
- a user who helps the Hub Owner manage their Hub. They have the same access as the Hub Owner does, except for deleting the Hub.
🕵️
Expert
- a user whose main permissions are managing services and bookings. Experts have limited access to the Hub dashboard (e.g. can’t access Hub finances and settings).
👫
Collaborator
- an external user (not a team member, unlike the roles above) who is involved in managing a particular service. Collaborators can only have access to the services they have been assigned to, and do not have access to the rest of the Hub dashboard.
A standalone sub-role which can be created either out of an existing team member or an external user is a
Host
. Hosts can be added to a particular service. It is also possible to add Hosts from other Hubs or add new users who are not registered on the platform yet.
Features that can be used with this RBAC update:
📩
Inviting team members to join your Hub
Inviting team members into your Hub is a breeze! Just click the “
Invite Team Members
” button in your Settings, and add them by typing their email address or name. You will also be able to select their roles here! Psst, you can upload a CSV file if you want to invite them in bulk ;)
inviting team members
⬆️
Updated Host adding interface
We have updated the user interface for adding a Host in the Experience form. You can now add
users from other Hubs
, in addition to
Hub Experts
and
users who aren’t registered on Mereka Connect
. And that's not it - you can also assign access levels to these Hosts, ranging from “Full Access” to “View Only”.
adding host
🖥️
Customizing your team members' permissions
You can review your team members’ permissions according to the role assigned to them. If your Hub is on a paid subscription plan, it is possible to
customize permissions
for each individual user by clicking "Manage Access". This option is disabled for our free Connect plan. It is also possible to
switch a team member's role
by clicking the dropdown menu with the current role - the same menu allows you to
remove team members
if they are no longer a part of your Hub.
managing team members
Visit our Help Center to learn more about managing various roles and adding Hosts and Collaborators to a particular Experience. If you have any additional questions regarding the user management on Mereka Connect, do not hesitate to reach out to us via team@mereka.io.